Our COVID-19 Care Plan

Destination Auto Group’s Safety Protocol Regarding COVID-19

For over 30 years, Destination Auto Group’s focus has been to provide our guests with the best possible customer experience. Our proactive approach to managing the potential risk includes the following actions:

Mask Policy

Guests, Associates and Contractors accessing indoor common areas on our premises are encouraged to wear a single-use (disposable) face mask or a reusable cloth face mask.

Safety Information Sharing

A communications plan has been activated in all dealerships with guidelines on best practices for prevention and personal hygiene maintenance standards. Associates who are feeling unwell are encouraged not to report to work, and seek medical assistance if necessary.

Hand Etiquette

As per the recommendations made by health officials, all Destination associates have been advised to wash their hands frequently.

Cleaning and Sanitization

Our daily cleaning routines continue to focus on sanitizing all high-traffic areas in the dealership, including customer lounges and restrooms, as well as high-touch surfaces such as doorknobs/handles, coffee stations, and reception and desktop counters.

Vehicle Policies (Loaners, Test Drive and Service Customers)

Service Loaners and Test Drive Vehicles will be cleaned thoroughly (all surfaces inside the vehicle) before and after each and every use. All Destination technicians are also required to wear disposable gloves while working on vehicles.

Meetings Policy

Digital video calling tools have been implemented to reduce the frequency of in-person meetings, and are available for guests to be in touch with Destination sales and service representatives.

For any questions or concerns, please reach out to us at AskUs@destinationauto.ca.

We have procedures in place to monitor ongoing developments so that we can continue to respond rapidly. Thank you for your patience and understanding.

Adil Ahamed, MBA
Managing Director
Destination Auto Group

Additional Resources:

• Public Health Agency of Canada - https://www.canada.ca/en/public-health.html
• BC Provincial Health Officer and BC Centre for Disease Control - http://www.bccdc.ca/health-info/diseases-conditions/covid-19
• US Centers for Disease Control and Prevention - https://www.cdc.gov/coronavirus/2019-nCoV/index.html
• "Reduce The Spread of COVID 19: Wash Your Hands" Infographic from Public Health Agency of Canada
• "Know The Difference: Self-monitoring, Self Isolation, and Isolation for COVID-19" Infographic from Public Health Agency of Canada